Plural Publishing produces leading academic, scientific and clinical publications in the fields of speech-language pathology, audiology, and otolaryngology.

Frequently Asked Questions - Shipping

What are your shipping options and rates?
Click here to visit our international shipping page.

Standard Domestic Shipping

All Plural orders shipped to an address within the continental United States are shipped via FedEx Ground.

UPS Ground Rates Effective November 1, 2011:

$12.50 for the first book.
$7.50 for each additional book.

FedEx Ground Rates for Canada Effective October 1, 2011:

$20.00 for the first book.
$10.00 for each additional book.

FedEx Ground approximate shipping times
Expect your order to arrive within 2-4 business days.

Additional shipping options within the continental United States:
Upon request, orders can be shipped via a quicker FedEx service. Rates for expedited shipping are:

FedEx 3rd day air:
Effective September 1, 2011:
$25.00 for the first book.
$10.00 for each additional book.

FedEx 2nd day air:
Effective September 1, 2011:
$30.00 for the first book.
$15.00 for each additional book.

FedEx Next day air:
Effective September 1, 2011:
$45.00 for the first book.
$20.00 for each additional book.
Foreign mail options:
Foreign Air Mail:
Effective September 1, 2011:
$45.00 for the first book.
$20.00 for each additional book.

International shipping and handling rates outside the US and Canada

FedEx International Economy:
Effective September 1, 2011:
$55.00 minimum for the first book.
$25.00 minimum for each additional book.
For FedEx International priority rates please email tim@pluralpublishing.com.

Additional shipping and handling fees

Certain Plural titles that are excessively large require additional shipping and handling fees. Additional fees are located on the specific product page for each item. Items with additional shipping fees include:
Professional Voice: The Science and Art of Clinical Care, Third Edition.
Additional domestic shipping charge: $50.00 per set.
Additional international shipping charge: please call for rates.

The Larynx, Third Edition, Volume 1 and 2. .
Additional domestic shipping charge: $25.00 per set.
Additional international shipping charge: please call for rates.

The Larynx, Third Edition, Volume 1. .
Additional domestic shipping charge: $5.00 per book.
Additional international shipping charge: please call for rates.

The Larynx, Third Edition, Volume 2. .
Additional domestic shipping charge: $5.00 per book.
Additional international shipping charge: please call for rates.

Shipping policies

FedEx shipments require a street address and cannot be shipped to a post office box. If a post office box is provided shipments will be sent via USPS and no tracking information will be available. Plural cannot be held responsible for shipments sent via USPS that are lost or undelivered.

Can I track my order?
A tracking number will be available to customers whose shipments are sent via FedEx. Please call or email our customer service team to request the tracking number for your package at [insert toll free number/email address].

How do I ship a return?
To return any book please ensure the book has not been damaged or marked in any way, enclose a copy of your invoice and ship it to:

Plural Publishing, Inc.
Returns
5521 Ruffin Road
San Diego, CA 92123
(858) 492-1555

Books that are returned in resalable condition within thirty days of the order date will be fully refunded, less shipping and handling costs. Returns after thirty days from the purchase price will require a $5 per book restocking fee. We cannot issue a refund or credit for any books that are returned damaged.