Frequently Asked Questions - Ordering
- How to Order
- How do I use the shopping cart?
- What are my payment options?
- Is my payment information safe?
- What is the sales tax for my order?
- What if I want to pre-orders a forthcoming book?
- How do I use a discount or special offer?
- What is your returns policy?
PHONE: Telephone toll-free and place your order using your credit card number or institutional purchase order number 1-866-758-7251 (1-866-PLURAL-1)
WEB: Order from our secure website: place your order using your credit card number on this site.
FAX: Place your order using your credit card number and information or institutional purchase order number: 1-888-758-7255 (1-888-PLURAL-5)
Mail: Send your order with enclosed check (made out to Plural Publishing, Inc.), credit card number and information, or institutional purchase order number to: Plural Publishing, Inc., Order Department, 5521 Ruffin Road, San Diego CA 92123
When ordering by mail or fax, please include in your order the following information:
- Your complete name, both bill to and ship to address(es) including zip code, telephone number and account number (if available)
- Complete book titles and ISBN for each book ordered
- Authorized and numbered purchase orders (for orders not accompanied by payment)
- All special billing and/or shipping instructions clearly specified
Please note that all prices are subject to change without notice., click here.
To add an item to your cart: From any book page simply click on "Add to Cart" to add an item to your shopping cart. Once you have added an item, it will remain in your shopping cart until you checkout or delete the item.
To access your shopping cart: View what is in your cart at any time by clicking the shopping cart logo at the top of any page. To view your shopping cart now, click here.
To change quantities in your shopping cart: Input a new number in the quantities box and click "Update Cart" at the bottom of the page.
To checkout: Once you are satisfied with the items and quantities in your shopping cart, click "Checkout" to enter your billing, shipping, and payment information.
What is the sales tax for my order?
Online orders that are billed to or shipped to addresses within the state of California will be charged California sales tax. Online orders that are billed to or shipped to San Diego will be charged San Diego sales tax. Orders taken at conventions or meetings will be charged the local sales tax of the city/state in which the order was placed.
What if I want to pre-orders a forthcoming book?
If you place an order for a book that is not yet in stock your order will be placed on backorder until the book arrives in our warehouse. Your credit card will not be charged until your order is in stock and the books are ready to ship.
What is your returns policy?
Your satisfaction is important to us. If a book does not meet your expectations or needs, you may return the book in resalable condition within thirty days and the full purchase price, less shipping, will be refunded or applied toward a credit on future purchases. Returns after thirty days from the purchase price will require a $5 per book restocking fee. We cannot issue a refund or credit for any books that are returned damaged.
To return any book please enclose a copy of your invoice and ship it to:
Plural Publishing, Inc.
5521 Ruffin Road
San Diego, CA 92123